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Online B2B/B2C Platform. Upgrade and Migration

Location

Global

~ 200

employees

Since 2020

in partnership

Challenge

The client needed to change the vendor. Its functionality required enrichment as the business started growing, and the platform scalability had to be improved. The client wanted to launch an IPO, and the current partner didn’t meet the requirements. DataArt won the tender according to the following criteria: high level of engineers, experience in domain, and effective account governance framework.

Solution Highlights

  • Migration to a new infrastructure
  • Customer portal redesign
  • Enhanced customer experience
  • Performance and security testing
  • Recommendation system with cross- and up-sale functionality
  • Improved configuration for higher security
  • Constant monitoring for improved system sustainability
  • Auto testing for timely improvements.
  • Mobile application restored and improved for engaging more customers
  • Analytics and marketing systems for personalization
  • Design system for personalized purchases and packaging
  • Centralized UX/UI system for better consistency

Custom E-commerce Platform Highlights

  • Integration with different payment systems
  • Suppliers management
  • Fulfillment
  • Integration with marketing and financial tools
  • Integration with delivery services
  • Supply chain management
  • Goods categories management
  • Customer service enhancement
  • Loyalty management & discounting system
Contact Us
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