A Seamless Platform and Payments Integration for GroundScope

Company Name

Location

United Kingdom

Industry

Client

GroundScope, a leading player in global business travel solutions, provides a global ground transport service to leading companies in the IT, Finance, Pharma, and Manufacturing sectors in over 500 cities worldwide. Empowering traveling professionals, the company facilitates seamless journey management by granting access to a fully vetted ground transport provider network. GroundScope’s mission is to manage, streamline, and simplify the fragmented ground transportation landscape for clients and offer a seal of quality that guarantees a licensed, insured, competitively priced, and high-quality service.

Challenge

GroundScope needed a more reliable and secure car booking platform, a new mobile app, and a replacement for the previous payment system to reduce high service costs. The old platform relied on an inefficient legacy payment system that was slow and cumbersome for users, challenging to integrate with modern software, and burdened with its customers’ credit card data and the compliance paperwork that came with it. They knew that an efficient, secure, and cost-effective payment service would be crucial to the success of its new booking platform.

GroundScope partnered with DataArt to rebuild its platform, trusting our expertise and experience in building solutions for the travel and transportation industry. To have a reliable and efficient payment system that would easily merge into the new platform, we recommended Stripe. Our extensive experience with Stripe product integration allowed DataArt’s team to select the best tools and features to enhance Groundscope’s platform financial performance.

Solution

DataArt designed a new and secure booking solution platform while modernizing the system by moving from legacy integration to a customized cloud solution. The new platform also provides an API for external services, like GDS (Global Distribution System) or partner sites.

Stripe’s payment system was selected for the simplicity of integration, fast rates of implementation, and competitive cost. The entire integration process only took two weeks. Following the completion of the integration, DataArt's team provided an instruction period to explain the new system's operational procedures and dashboard management.

The integration of additional products, like Stripe Checkout, allowed a fast implementation due to its prebuilt, global reach, and optimized-for-conversion payment pages. On the other hand, a fraud prevention and risk management system was implemented leveraging Stripe Radar, a machine learning infrastructure to measure and mitigate the increased risk and costs associated with credit card fraud.

Products

Business Benefits

Proven reliability

GroundScope’s new platform has proven secure, reliable, and frictionless, allowing clients to make journey arrangements easily and stress-free. Moreover, a faster onboarding process positively impacted conversion rates, improving the client’s adoption of the platform.

Operating Costs Reduction

With Stripe as the payment system, the new solution has reduced operating costs by 80% and simplified manual actions, cross-border payments, and taxes. Stripe implementation also allowed for a 60% reduction in payment clearance time, allowing GroundScope to reinvest in its business more efficiently.

Optimized Compliance Costs

GroundScope successfully reduced the required level of PCI DSS compliance. Because of payment tokenization, which safely stores and transmits sensitive payment data without exposing it to security threats, no additional solution audit and complex self-assessment checks were needed. GroundScope experienced a cut in compliance costs by 50% thanks to these technology implementations.

Enhanced Decision-Making

The GroundScope team has seen increased benefits from the insights acquired from the flexible reporting and dashboards, allowing them to make analytic-based, informed decisions while assessing business growth and performance.

We are delighted to have DataArt as our IT partner. Their combination of travel industry experience with technical expertise helped us achieve our goals faster and run our business much more efficiently.

The new system allows us to manage and operate the business more cost-effectively and provide a faster response time to all customer booking requests

Russell Jackson

CFO, GroundScope

Want to know more about Stripe integrations? Discover DataArt & Stripe

Azure Well-Architected Review for GroundScope

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